OCLC Products & Services Contact Information
Minitex Exhibit at 2007 North Dakota Library Association Conference (pictured L-R: Mark Wilhelmi, Dave Paulson, Edward Swanson).
You can contact us by phone, fax, email, mail, or even use the Minitex Delivery System.
Phone
To reach us by phone, call 800-462-5348 or 612-624-4002. Your call will be answered by
Minitex Support Services staff who will forward you to us. We take turns answering calls
so just ask for the BATS Unit and whichever one of us is on "phone duty" will help you out.
Minitex hours are 8:00 AM - 4:30 PM, Monday through Friday.
For support of any OCLC products or services, contact OCLC directly at 800-462-5348. They
are available Monday through Friday, 6:00 AM - 8:00 PM (Central Time).
Fax
Our fax number is 612-624-4508. Make sure to address the fax to the "BATS Unit."
Email
You can send questions, comments, or feedback to the BATS Unit at the following email
address: mino@umn.edu.
For support of any OCLC products or services, email OCLC at
support@oclc.org.
U.S. Mail
Our mailing address is:
BATS Unit
Minitex
15 Andersen Library
222 21st Ave. S.
University of Minnesota
Minneapolis, MN 55455-0439
Minitex Delivery System
You can send information to us via the Minitex Delivery system. Just label the material
"BATS Unit, Minitex."