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General Request Guidelines

Audiovisual (AV) Materials

Who lends audiovisual items?

Availability of audiovisual materials for interlibrary loan varies a lot from library to library, so whether or not your patron's audiovisual request can be filled through Minitex depends on the lending library's AV policy.

In our region, some libraries lend all of their audiovisual materials to any library, some do not lend any audiovisual materials to other libraries, while a third group of libraries will only lend materials to the libraries that also lend AV items to their patrons.

To see if another library is likely to lend an audiovisual item to your patron, check the MnLINK/Minitex ILL Policy Database.

What are other important things to know about audiovisual items?

Please be sure to specify the format your patron needs, such as CD, VHS, DVD or LP. Currently, when there is no format specified, our staff will fill your request with either a CD (for sound) or a DVD (for video), since these are the most common formats requested.

Recently released items, such as the titles you would currently find in the "New Release" section of a video or music store will not circulate, since these items are in high demand at all libraries.

Loan periods tend to be shorter for AV materials than they are for books. It is also more likely that the lending library will not renew AV material.

Some audiovisual items never circulate. Just like books, some of these items can be in the lending library's "reference" collection.

Some libraries own materials for which they have been required to sign a purchase agreement that forbids interlibrary loan of a particular item.

If your patron needs a particular audiovisual item on a specific date, please contact the lending library and arrange your loan directly from the lender.

Special shipping information for audiovisual items

Please return items in the original shipping container. Lenders often purchase heavy duty containers so their material is not damaged during shipping.

Avoid exposing these types of materials to magnetic fields and extremes in temperature.

Jet packs (envelopes filled with shredded material) may not be used for mailing AV Materials. The dusty filling material will damage tapes and diskettes.

General information

As a borrowing library, you are responsible for making sure the requests that are sent to Minitex, or any lender, comply with the Copyright Law of the United States of America.

When you send a request for a photocopy from a journal, book, or any printed material, it must have one of the following copyright designations stated clearly on the request form before we may process your request:

  • CCG = Complies with the Copyright Guidelines (CONTU)
  • CCL = Complies with the Copyright Law

While Minitex cannot provide legal advice on copyright, the links provided below should help you to find good sources of information about how to interpret the copyright law so you can apply it to your individual situation and interlibrary loan operation.

Copyright Clearance Center (CCC)

In our region, some libraries use Copyright Clearance Center (CCC) to pay publishers for permission to copy from their journals when their request needs exceed fair use guidelines. Minitex provides a discounted rate to libraries who wish to subscribe to the Copyright Clearance Center.

Other libraries track carefully to make sure their photocopy requests fall under "fair use" guidelines and only initiate copy requests when they are not required to pay royalties or to get a publisher's permission.

Delivery / Electronic Delivery

Electronic delivery (this section will be updated)

  • Direct to patron via Minitex Electronic Document Delivery (MEDD)
  • Delivery to the library via Ariel
  • Delivery to the library via FAX

Editions

If your patron will only accept a certain edition of an item, make sure your request specifies "this edition only" in the notes field. In most cases, we will automatically substitute another edition of the item if the requested edition is unavailable.

Genealogical Requests

Genealogical materials usually do not circulate; however, we may be able to photocopy sections from a family history, ship's passenger list, or other genealogical material. If your patron is not sure which sections to copy, please submit a request for a copy of the "table of contents" so the patron can select the pages to be copied. Include a copyright compliance of CCG or CCL.

Managing Genealogy Requests

This document contains specific information about which genealogical items circulate from libraries that Minitex uses most frequently for these types of materials.

Limiting Referral Locations

Libraries can request special handling of their requests by asking Minitex to limit the locations to which the request will be referred. There are several options for limiting your request which are described below:

Campus Only

Minitex staff will search only University of Minnesota campus libraries and Minneapolis Public library. You need only to provide the campus locations and a "need by" date of at least 2 days.

Directed Referral

For "Directed Referrals", Minitex staff will continue to check University of Minnesota, Twin Cities Campus Libraries and Minneapolis Public Library, in addition to only those other locations we can access within your "need by" date. This gives you the ability to decide exactly how many referrals Minitex should make for your request.

The locations we access will continue to be prioritized in the order we believe to be the most cost effective and efficient. For instance, we will not refer to Wisconsin WiLS libraries (a more time consuming and expensive option than using libraries in our region) before a Minnesota library.

To use these options:

Type the words Campus Only or Directed referral (and the desired locations), in a "notes," "location," or "verification" field of your request.

Minitex/MnLINK Interlibrary Loan Policies

We recommend that libraries follow the Minitex/MnLINK Interlibrary Loan Policies for:

Non-Circulating Items

The following items are unlikely to circulate through interlibrary loan. Occasionally, Minitex may be able to make a copy of the table of contents or a section of a certain item. When requesting a copy from a non-circulating item, please be sure to include copyright compliance.

  • Best-sellers, "in constant demand" items
  • Course reserve—please do not request items intended to be put on course reserve
  • Fragile books or items in poor condition
  • Genealogical items such as family histories, passenger lists, etc.
  • New release videos
  • Periodicals
  • Rare books
  • Reference items

One Volume Per Request

If your patron is requesting multiple volumes of a set of books, please send a separate request for each volume. Many of our online interlibrary loan systems are designed to handle just one item (barcode) per request.

Page Limits for Copying

Minitex staff will copy up to 75 pages per article. If the request is referred to another library, page limits may differ.

Request Help to Identify Locations

NLOC

If you need some help verifying a request that cannot be filled by Minitex, you may request assistance in identifying non-Minitex locations so you are able to refer a request outside of our region.

Type "NLOC" (for "Need Locations") in the "notes," "location" or "verification" section of your request form. A Minitex staff member will check resources available at the University of Minnesota for bibliographic sources and, if located, will provide you with a list of libraries that own the item.

If an NLOC item is found to be owned at a Minitex library, it will automatically be referred to that location in an attempt to fill the request.

Unfilled Request Report Codes