Minitex

A program of the Minnesota Office of Higher Education and the University of Minnesota.

• About Minitex
• Programs & Services
• Training & Events
• Publications
• Committees

• Product Highlights
• ELM Training / Webinars
• Tutorials
• Register for ELM
• Set Up ELM Access
• ELM on the MnLINK Gateway
• FAQ
• Submit IP Address Changes
• Technical Support
• Statistics
• Promote ELM
• Share Your ELM Stories
• Contact ELM

Search the Minitex Web Site

Home » Programs & Services » ELM » Technical Support

ELM Technical Support

Please contact vendors directly with technical questions; you can also contact Minitex ELM support.

Britannica

• 9:00 AM to 6:00 PM, U.S. Central Time, Monday – Friday
• Phone: 312-347-7361
• Submit an online request for Britannica technical support

EBSCO

• Monday – Friday, 24-hour support
• 9:00 AM to 5:00 PM, U.S. Eastern Time, Saturday and Sunday
• Phone: 800-758-5995
• Fax: 978-356-9372
• Email: eptech@epnet.com
• Web: http://support.epnet.com

Gale/Cengage

• 24-hour / 7-days-a-week support
• Phone: 800-877-4253
• Submit an online request for Gale technical support

OCLC

• 7:00 AM to 9:00 PM, U.S. Eastern Time, Monday – Friday
• Phone: 800-848-5800
• Email: support@oclc.org

ProQuest

• Technical Support: Monday – Sunday, 8:00 AM – Midnight, U.S. Eastern Time
• Search Assistance: Monday – Friday, 8:00 AM – 5:00 PM, U.S. Eastern Time
• Phone: 800-889-3358 or 734-761-4700, ext. 2513
• Email: tsupport@il.proquest.com

From the ELM Blog

Minitex Home | About Minitex | Programs & Services | Training & Events | Publications | Committees | MyLibrary | A-Z Index | Contact Us | Privacy Statement