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ELM Technical Support
Please contact vendors directly with technical questions.
EBSCO
- 4:00 a.m. to 8:00 p.m. U.S. Eastern Time, Monday – Friday
- 9:00 a.m. to 5:00 p.m. U.S. Eastern Time, Saturday and Sunday
- Phone: 800-758-5995
- Fax: 978-356-9372
- Email: eptech@epnet.com
- Web: http:/support.epnet.com
Gale Group
General Gale technical support:
NetLibrary
OCLC
Please contact Rita Baladad or Mary Parker at MINITEX first for assistance with OCLC WorldCat:
MINITEX Support
Rita Baladad, Electronic Resources Librarian
MINITEX Library Information Network
15 Andersen Library
222 21st Avenue South
Minneapolis, MN 55455-0439
Toll Free: 800-462-5348
Phone: 612-626-8252
Fax: 612-625-3569
Email: rita@minitex.umn.edu
Mary Parker—Associate Director
MINITEX Library Information Network
15 Andersen Library
222 21st Avenue South
Minneapolis, MN 55455-0439
Phone: 612-624-1024
Toll Free: 800-462-5348
Fax: 612-624-4508
Email: m-park1@umn.edu
OCLC Support
- 7:00 a.m. to 9:00 p.m. U.S. Eastern Time, Monday – Friday
-
8:00 a.m. to 8:00 p.m. U.S. Eastern Time, Saturday (support limited to hardware
and telecommunications)
- Phone: 800-848-5800
- Email: support@oclc.org
ProQuest
- Technical Support: Monday – Sunday, 8:00 a.m. – Midnight, U.S. Eastern Time
- Search Assistance: Monday – Friday, 8:00 a.m. – 5:00 p.m., U.S. Eastern Time
- Phone: 800-889-3358 or 734-761-4700, ext. 2513
- Email: tsupport@il.proquest.com