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Cancellation & Refund Policies
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Cancellation & Refund Policies
Refunds—In-Person Training Sessions
Registrants unable to attend a training session should notify MINTEX at least 2 business days prior to the
training date in order to receive a refund or credit. If you are unable to attend a Minitex event and do not
notify Minitex in advance, you will be charged the registration fee, if applicable.
Exceptions may be made for registrants unable to attend due to unforeseen circumstances (e.g. inclement weather
or illness). Please contact Minitex if you cannot attend.
Refunds—Webinars
Registrants unable to attend a webinar should notify MINTEX at least 2 business days prior to the webinar date
in order to receive a refund or credit, if applicable. If you are unable to attend a Minitex webinar and do not
notify Minitex in advance, you will be charged the registration fee, if applicable.
Exceptions may be made for registrants unable to attend due to unforeseen circumstances (e.g. inclement weather or
illness). Once a webinar is underway, you and/or your institution are responsible for the webinar registration fee.
If you are unable to log in to the webinar due to technical issues, please contact Minitex for assistance. If we are
unable to help you, we will reschedule or issue a refund.
"No Charge" Webinars
Webinar class sizes are limited. If you are unable to attend a session you are registered for please
contact us ASAP so we can offer the seat to another person.
Cancellation Policy
If a Minitex training session is cancelled due to low registration or inclement weather, participants will be
notified and fees, if applicable, will be refunded.