eLibrary Minnesota Vendor Contacts

Please contact vendors directly with technical questions; you can also contact Minitex ELM support.

• Britannica
• Capstone
• EBSCO
• Gale
• LearningExpress
• ProQuest

Britannica

• Monday – Friday: 9:00 AM to 6:00 PM, U.S. Central Time
• Phone: 312-347-7361
• Technical support

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Capstone

• Email: support@capstonepub.com

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EBSCO

• Monday – Friday: 24-hour support
• Saturday and Sunday: 9:00 AM to 5:00 PM, U.S. Eastern Time
• Phone: 800-758-5995
• Fax: 978-356-9372
• Email: support@ebsco.com
• Web: https://help.ebsco.com/

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Gale

• 24-hour / 7-days-a-week support
• Phone: 800-877-4253
• Submit an online request for Gale technical support

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LearningExpress

• Monday – Friday: 9:00 AM to 5:00 PM, U.S. Eastern Time
• Phone: 800-295-9556, ext. 2
• Email: support@ebsco.com
• Web: https://help.ebsco.com/

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ProQuest

• Technical Support: Monday – Sunday, 8:00 AM – Midnight, U.S. Eastern Time
• Search Assistance: Monday – Friday, 8:00 AM – 5:00 PM, U.S. Eastern Time
• Phone: 800-889-3358 or 734-761-4700, ext. 2513
• Email: tsupport@proquest.com

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