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by Melissa Eighmy Brown

Whether interlibrary loan (ILL) should include textbooks in the scope of their borrowing and lending policies has been an issue for many years.In the past, the University of Minnesota Twin Cities ILL Borrowing office cancelled requests for textbooks. In effect, our office spent years intentionally denying service to our users. While we were busy cancelling textbook requests manually, patrons were borrowing them anyway through our direct request programs. Both the workflow of ILL and our users’ needs were pointing toward a much-needed change.

Authors
by Nicole Masika

My most experienced student just told me she ordered her cap and gown. This is a bittersweet time of year; I really enjoy working with my student employees, but I don't get to keep them after they graduate. They inevitably move on to "real jobs," though once in a while that turns out to be joining the regular Minitex staff. Others may end up in related fields, or stay in touch on social media, so I don't have to miss them entirely. 

Authors
by Raquel Franklin

Minitex serves as an intermediary between lenders and borrowers, so we rely on the lender to inform us their item is overdue. Information on notifications can be sent to mtx-over@umn.edu.

Authors
by Carol Nelson

In December 2015, OCLC's Interlibrary Loan Fee Management (IFM) changed so that fees are charged when updated to 'shipped' by the lender instead of 'received' by the borrower. A refund process is expected to be released in June 2016. Today, Tony Melvyn, OCLC Product Manager, shared some helpful information to ensure the process works smoothly.

Authors
by Fred Finch

Fred Finch provides an update on Minitex Delivery after Kathy Drozd's retirement.

Authors
by Agnes Lee

David Zopfi-Jordan, librarian at the University of Minnesota Law Library, recently wrote an article published in the Journal of Interlibrary Loan, Document Delivery & Electronic Reserve entitled, "Interlibrary Loan Options with Digital Equipment." It offers practical ideas and solutions for library staff using digital equipment for interlibrary loan. 

Authors
by Agnes Lee

OCLC Next is a new blog on "the work being done by and for libraries all over the world."  Check it out.

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